The Money Back Guarantee
Whilst we're 100% confident you'll like what we produce. We do offer the ultimate added protection via our full money back guarantee policy on all of our packages.
In the event that you don't like any of the initial work we produce. A full, 100% refund will be sent to you within 5 days of receiving your request. Refunds are extremely, extremely rare, but in the event of you not being satisfied. You know you're protected.
All of our 3 flagship packages come with an inclusive logo design. The guarantee becomes void if you request any revisions to the logo (including new concepts) or if the logo is signed off.
If you're ordering any of the stationery packages using your own logo, the guarantee becomes void after any changes or revisions are requested to the initial piece of artwork we send you - be it business card, letterhead or otherwise. A remake of your existing logo will also void the guarantee.
To clarify, if you're not happy with what we've done, please say so at the start so we can cancel the order and get your money back to you as soon as possible.